TheWebHelpDesk Help Desk Software
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Case Study 1

"We started using WebHelpDesk to automate our customer support because we were missing numerous phone calls being out of the office. Now we have the application in place and get instant messages via Text Messages that cut down on customer calls."

EZ-Ticket.com
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Case Study 4

We are a retail perfume and cologne website and as such get a lot of inquires about products in stock, formulations and brands. TheWebHelpDesk Troubleshooter section is a must for our Customer Service. It has been excellent at cutting down on inbound calls after implementing this.

AnyScent.com

Case Study 2

The FAQs section was instrumental in aleviating many questions regarding our website and customer service calls. I would highly recommend the TheWebHelpDesk for anyone that has a website that depends on customers for survival.

WatchesandJewels
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Case Study 5

We have been using WebHelpDesk for several years now and it has been great for our bottom line. Our business is primarily selling a legal forms generator for website owners. TheWebHelpDesk has been great in reducing our workload dealing with customers. I would highly recommend it for anyone serious about their online prescence.

Big-Legal.com

Case Study 3

TheWebHelpDesk uses the software itself for customer service, FAQs and announcements. We have posted a step by step quideline that can be followed from the Troubleshooting section. To see TheWebHelp Desk in action click the link below.

TheWebHelpDesk at Work

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Case Study 6

TheInfoSource is primarily an automated digital download site. We were receiving customer service calls on a daily basis asking about various products. The Knowledgebase and FAQs sections have really helped us.

TheInfoSource
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